Home Health UK Reviews

4.7 Rating 3,127 Reviews

93 %

of reviewers recommend Home Health UK

Company Reviews

Metrics

Info

4.7

Based on 3,127 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Home Health UK:

Home Health UK is committed to providing the highest quality of simple, reliable drug tests, pregnancy tests and health tests, which can be easily carried out in the home. Our tests available range from allergy tests, blood glucose meter to drug tests and pregnancy tests. Our range of drug tests are suitable for both home testing, professional testing and the workplace testing. There are also various other home testing products, such as, clearblue pregnancy tests, digital ovulation tests, male and female fertility tests and laboratory tests Food Intolerance, DNA Paternity and Hair Drug Analysis.

As well as offering a variety of health tests, Home Health UK also provide hundreds of pages of easy to read health information and advice, with something of interest for everyone. With great prices, secure online ordering and discrete packing.

Visit Website

Phone:

01923711511

Email:

orders@homehealth-uk.com

Location:

Unit A, Greatham Road Industrial Estate, Greatham Road
Bushey
WD23 2NZ

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Home Health UK 5 star review on 3rd September 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and the cheapest test strips i have found.”

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Posted 8 years ago

“Order was very competively priced and delivery was first class.”

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Posted 8 years ago

“Well packaged and promptly delivered. Postage prices for the clearblue fertility monitor were expensive and so I opted for second class and thought it would take a while, but it only took a couple of days. I couldn't see a first class option- not sure why.”

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Posted 8 years ago

“I've been ordering from Homehealth UK for some years and the service is always at top level. Ordering is easy, communication is good, and delivery is very fast! I wil continue using the site.”

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Posted 8 years ago

“Good price, fast delivery, what more can I ask for?”

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Posted 8 years ago

“After speaking to customer services on the telephone I was advised to place my order online which I did. I needed the blood glucose kit and strips the next day so paid £6.99 for next working day delivery which should have been today. I checked my Homehealth UK account page and it states the order has completed. I'm not sure if this means it's completed their end or whether its assuming delivery has been made and the order has now completed. I stayed home all day and the courier didn't arrive. There was no card put through my door and I would have known if someone had done so as my dogs always bark when someone is at the front door without even ringing the bell or putting something in the letterbox, and I kept an eye out myself as I needed to go out today to the doctors surgery. Unfortunately I couldnt do so as I was stuck indoors waiting for the delivery to arrive. I don't suppose the monitor will arrive tomorrow, as it's Saturday. I could have got a monitor from the local pharmacy for the same price this order has cost me including the next day delivery fee, and had I known the courier wasn't going to delivery today that's what I would have done. I feel this company needs to issue customers with a tracking number for any items sent via courier so customers can contact the courier direct to find out where their parcel is. I do not know if this company will be open tomorrow as it's the w/end but will try and get in touch with them by phone asap. I have already sent an email to them. I'll update this review if I can if and when the monitor arrives and when I get a refund for the courier fee I paid from Homehealth UK. I won't be needing a courier next day delivery in future, hopefully, and will chose free delivery, let's hope that is more successful than their courier service.”

Helpful Report

Posted 8 years ago

Hi, We are sorry for the issue you had regarding delivery. This is out of our control and we are not made aware if there have been any problems with miss-routing of packages. Completed Status means that we have processed the order and it has been dispatched. We are not linked up to the courier's system. When we send items out by couier we send the courier your email address so that they can keep you informed, on the progress of your delivery. As you are aware the courier fee has been refunded and you should have receved your meter by now. We would be very grateful if you could update your review to state this and re-score the review in respect of the service you have received in dealing with your issue. Once again please accept our apologies. Kind regards Mark Hanson Operations Director.

Posted 8 years ago

“Good prices and quick delivery.”

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Posted 8 years ago

“the product was excellant value for money and was delivered on time”

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Posted 8 years ago

“Items as described.Fast shipping.Highly recommended.”

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Posted 8 years ago

“After a mal function with paypal, Home health helped me sort it, in a very pleasant manner, on the phone. I reordered online and had the delivery inside 20 hours for 77 p.!!! Actions speak louder than words. D Poolton”

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Posted 8 years ago

“Ordered on line. Good price and free delivery. Parcel here in 3 days. Great”

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Posted 8 years ago

“Exactly what I ordered arrived in good time ,very pleased”

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Posted 8 years ago

“Efficient, reliable and quick postage as usual, never any problems.”

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Posted 8 years ago

“Brilliant! Super-reliable tests at only a few pence each....so much better than getting them at the supermarket or chemist.”

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Posted 8 years ago

“I ordered ovulation sticks and it gave me the option to select to add 2 pregnancy tests to the order which i did as I used them before and it was really good. however despite receiving the order in a timely manner i only received the ovulation sticks but no pregnancy tests. I thought that it was just a mistake and contacted the company on the customer service email they provide, i received a response and after a bit of confusion the issue was sorted for me. I am putting it down as a simple mistake because i never had an issue previously when i ordered in the past. I would have given very good if the customer service had been a little bit more efficient”

Helpful Report

Posted 8 years ago

Hi, We did respond to you on the 8th and the 9th of February. I do accept that initially the wrong information was sent to you but that was then dealt with and your missing tests were sent out to you on the 9th. Kind regards Customer Services Team Home Health UK Ltd

Posted 8 years ago

“Excellent service! I inadvertently picked the "courier next day" delivery option instead of "free" when I placed my order on the website. I emailed customer services to get it changed and almost immediately received a reply from Mark saying that my order had been amended and that the postage charges had been refunded to my card. Needles to say the products were excellent and extremely competitively priced. Thank You.”

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Posted 8 years ago

“Service was very quick I'm really impressed with this company and everything came well packaged and explained really well I will order again from this company for sure”

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Posted 8 years ago

“Great price for the product I ordered (cheaper than on high street) and superfast delivery! Thank you very much. Will buy again.”

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Posted 8 years ago

“Greate prices and on time”

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Posted 8 years ago

“I can honestly say that this is one of the best product and customer service experiences that I have had in a very long time. The products I ordered arrived before the date specified and the products rock. Thanks so much for your superior customer service. -Victoria C.”

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Posted 8 years ago

Home Health UK is rated 4.7 based on 3,127 reviews