Homehealth UK Reviews

4.65 Rating 1,782 Reviews
92 %
of reviewers recommend Homehealth UK
Merchant Metrics
Shipping & Delivery
delivery methods
Postal Service
average delivery time
Next Day
on-time delivery
accurate and undamaged orders
Customer Service
communication channels
Email, Telephone
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About Homehealth UK:

Home Health UK is committed to providing the highest quality of simple, reliable drug tests, pregnancy tests and health tests, which can be easily carried out in the home. Our tests available range from allergy tests, blood glucose meter to drug tests and pregnancy tests. Our range of drug tests are suitable for both home testing, professional testing and the workplace testing. There are also various other home testing products, such as, clearblue pregnancy tests, digital ovulation tests, male and female fertility tests and laboratory tests Food Intolerance, DNA Paternity and Hair Drug Analysis.

As well as offering a variety of health tests, Home Health UK also provide hundreds of pages of easy to read health information and advice, with something of interest for everyone. With great prices, secure online ordering and discrete packing.

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Unit A, Greatham Road Industrial Estate,
Greatham Road

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Appalling customer service! Purchased Ketosis strips via EBay I found these to be defective. They asked me to send them proof which I did; they also tried to tell me what I could be doing wrong despite them not being registered doctors. They asked me (after proving their tests defective) to return the rest of the pack at my expense so they could test them and decide if they should refund me?! The cost of the pack was £5.39 return postage via royal mail would be £2.80 and even then despite my evidence they were still going to dispute it? They also said that they test all products before they are sold. How can you test 100 strips and more importantly why are they opening manufacture factory sealed items and then resealing them?! I have an opened a case with eBay, Home Health UK has said I have not provided evidence that the strips are defective which is a blatant lie. For a company that claims to supply the NHS but will argue the toss with a customer who dares to prove them wrong for the sake of £5.39 is utterly absurd surely they have bigger fish to fry. Also if they supply the NHS I would be intrigued to know why they feel they should open and test products that I assume are factory sealed at the point of manufacture and then sell them on! Complete joke of a company!
Helpful Report
Posted 4 years ago
I bought a cholesterol finger prick test. It was rubbish.
Helpful Report
Posted 4 years ago

We have contacted the manufacturer and passed on your comments.
Posted 3 years ago
I have purchased a fertility microscope pen and it didnt work. So ordred a replacement, still waiting on it .
Helpful Report
Posted 4 years ago

We are very sorry that your replacement order has not arrived. Please contact us and we will be happy to help you.
Posted 4 years ago
I have no idea about product but their service is very poor,,,bad experience
Helpful Report
Posted 4 years ago

We are very sorry that you feel you had bad service from us. We pride ourselves on offering the best service available. Please contact us and tell us where we went wrong and we will hopefully be able to make it right.

Kind regards
Home Health UK Ltd
Posted 4 years ago
Homehealth UK is rated 4.65 based on 1,782 reviews