Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Home Health UK Reviews

4.7 Rating 3,093 Reviews

93 %

of reviewers recommend Home Health UK

Company Reviews

4.7

Based on 3,093 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Home Health UK:

Home Health UK is committed to providing the highest quality of simple, reliable drug tests, pregnancy tests and health tests, which can be easily carried out in the home. Our tests available range from allergy tests, blood glucose meter to drug tests and pregnancy tests. Our range of drug tests are suitable for both home testing, professional testing and the workplace testing. There are also various other home testing products, such as, clearblue pregnancy tests, digital ovulation tests, male and female fertility tests and laboratory tests Food Intolerance, DNA Paternity and Hair Drug Analysis.

As well as offering a variety of health tests, Home Health UK also provide hundreds of pages of easy to read health information and advice, with something of interest for everyone. With great prices, secure online ordering and discrete packing.

Visit Website

Phone:

01923711511

Email:

orders@homehealth-uk.com

Location:

Unit A, Greatham Road Industrial Estate, Greatham Road
Bushey
WD23 2NZ

Write Your review

Tell us how Home Health UK made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Home Health UK 5 star review on 3rd September 2023

Nicholas Marouski

Home Health UK 5 star review on 14th October 2022

Home Health UK 5 star review on 8th August 2022

Home Health UK 5 star review on 14th September 2021

Home Health UK 5 star review on 29th January 2021

Home Health UK 5 star review on 24th October 2016

Home Health UK 2 star review on 19th October 2016

1

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product never arrived.”

Posted 6 years ago

Hi, I am very sorry the order is yet to arrive. As promised in our email, the goods were sent on May 8th so should have arrived by now. Can you please email us directly confirming your delivery address so that we can investigate further for you? Kind regards, Jamie Baxter

Posted 6 years ago

“i distinctly put the delivery address with the name of MR GEORGE NEHME. as the company concerned will not accept mail unless its addressed to its staff members stationed overseas. the packaged was received NOT showing the correct name on it . instead the correct name as advised in my instructions clearly was deleted and my name was placed instead. therefore the package was pictured and sent back to the post office as returned to sender”

Posted 6 years ago

Dear Ali, I am very sorry about this. I have looked into this issue and can see that you correctly entered your shipping details but the system has mixed up your billing and delivery details. I have contacted our technical team and they are working on resolving this issue to ensure it never happens again. With regards to your order, can you please contact us directly and advise how you would like to proceed? Do you want the goods re-sending or the order refunding? Kind regards, Jamie Baxter

Posted 6 years ago

“Ordered a 2 pack of strips and after 2 weeks of waiting on it to arrive only one of the test packs contained a test strip the other only had 2 gel packs in it”

Posted 7 years ago

We are very sorry for this. Ocassionaly this can happen during the manufacturing process. We are more than happy to send you a completely new kit out. Please contact us directly and we will deal with this for you.

Posted 7 years ago

Hi, I am very sorry for the troubles you have had with this order. I have checked and the goods were sent on April 3rd but unfortunately delays can sometimes occur when goods are sent to the USA due to customs checks. With regards to the test strip being missing - it sounds like there was a manufacturing error. I am very sorry about this - please contact us directly via email confirming your delivery details and we will either replace or refund the test strip for you. Kind regards, Jamie Baxter

Posted 6 years ago

“I requested next day delivery and paid extra for this. FedEx were given the wrong address so i never received the delivery until 3 days later, when i emailed customer service about this requesting an explanation and the charge for delivery back i never received a response.”

Posted 7 years ago

Good Morning, I am very sorry to hear this, the address we provide to the courier is only the address we receive from the customer, we aim to reply to all questions/queries within 24 hours so I am very sorry if you did not receive a reply it may have been that we did not receive your message. Kind regards,

Posted 7 years ago

“Item did not arrive, ordered 20 days ago, seller does not communicate and I have still not been reimbursed. Absolute Joke”

Posted 7 years ago

Sorry to hear the goods have not yet arrived, we aim to reply to all messages within 24 hours. If you can contact us directly regarding this we would be more than happy to help deal with this and if the goods have not arrived then arrange a refund or resend. Kind regards.

Posted 7 years ago

This email is a private email so please send me your order number and i will be happy to refund you. Sometime our emails go ito the junk/spamt folder. We always reply to all emails received. Once again please accept my apologiy for the way you feel you have been dealt with. This is not the way we wish to serve our customers.

Posted 7 years ago

“The product was damaged, it had a crack in the test unit and the vessel had a brown residue in it so just threw it in the bin”

Posted 7 years ago

Hi, I am very sorry to hear this, is it possible for you to contact us directly explaining a little more about the problem and sending a picture if possible. Sorry for any inconvenience. Kind regards.

Posted 7 years ago

“Really don't think the cannabis tests are correct as not had none in ages and all still say failed, surely it shud bring a second line up when positive not negative”

Posted 7 years ago

Before leaving a negative review please can you reply to the email we have sent to you. We are very happy to help and explain the possible reasons for why the result is as it is.

Posted 7 years ago

“I havent received anything, muy rate is in reality 0”

Posted 7 years ago

Hi, Your order was sent out on the 6th of March, Overseas delivery will usually take 5-10 working days to arrive so this should arrive soon. Kind regards.

Posted 7 years ago

“I still havent received my delivery which was ordered on Saturday 4th March. It is now Monday 13th March. Very disappointed in this.”

Posted 7 years ago

Good Morning, I see your order was sent out on the 6th of March, 2nd class delivery will usually take 3-5 working days to arrive but sometimes small delays can occur. If you would like to contact us directly and this has still not arrived we can arrange a resend. Kind regards.

Posted 7 years ago

“I haven't got my order for 12 days!”

Posted 7 years ago

Good Morning, I am very sorry your order has not yet arrived, Overseas delivery will usually take 5-10 working days to arrive but sometimes small delays can occur. Please contact us directly and we can help with this. Kind regards.

Posted 7 years ago

“The pregnancy tests were unreliable. I tested positive with several other brands but kept getting a negative until 6 weeks then an extremely faint line. When I complained I was asked to send back the tests which I did. They told me they tested them and said they were fine. Waste of money.”

Posted 7 years ago

“Test is completely useless advise go to the doctors and get it done. Waste of money”

Posted 7 years ago

Hi, I am very sorry you have had problems with this test, we very rarely get any problems, please contact us directly and we can help resolve this issue and make sure the test was carried out correctly etc. Kind regards.

Posted 7 years ago

“I never received my item”

Posted 7 years ago

“Order not received yet??”

Posted 7 years ago

“I don't speak Germany and you send something written in foreign language? How were you expecting me to understand. Did my name and surname appear to be in Germany. Angry i”

Posted 7 years ago

We apologise for this. We had a special promotion on these test kits. You were meant to have had English instructions included along with the German ones. We are more than happy to send out a new test kit but all in English this time. Please contact us directly if you would like us to do this for you. We are sorry for any convenience caused.

Posted 7 years ago

“What went wrong is I have not received my item ordered on 25th Nov”

Posted 7 years ago

We are very sorry that you have not yet received your order. Please make sure you contact us directly so that we can go through the process of re-send your order out to you or if you prefer we are happy to refund you instead.

Posted 7 years ago

“Still waiting for my delivery .”

Posted 7 years ago

Good Morning, Sorry the order has not yet arrived, if you can contact us directly we can look into this and arrange a resend or refund for you. Sorry for any inconvenience. Kind regards.

Posted 7 years ago

“I have not received my item yet”

Posted 7 years ago

Good Morning, I am very sorry to hear that the goods have not yet been received, Unfortunately once the goods are dispatched it is down to the postal service to delivery the goods and unfortunately we do not have any control over this, if you can contact us directly we are more than happy to look into this for you and arrange a refund or resend. Sorry for any inconvenience. Kind regards.

Posted 7 years ago

“I haven't received the product yet”

Posted 7 years ago

Good Morning, I am very sorry the goods have not yet arrived, Overseas delivery will usually take around 5-10 working days to arrive but sometimes further delays can occur. If you can contact us directly we can look into this and check if the order was sent tracked or not and give you some more information. Kind regards.

Posted 7 years ago

“Placed an order for urinary test kit and paid for 1st class postage. A few days later I phoned to alert non delivery and was told that I had to write in as there was no way that my order would be looked into without this. Incidentally, the order was for less than £4. After stating my dissatisfaction there was agreement to look into it and the Street name was left off the address but house no and postcode were correct. I paid by PayPal and this always instructs the merchant to deliver to the registered address. Another kit has been sent and with luck it should arrive today or tomorrow. The bit that I found infuriating was the insistence for me to write in, compounded by the fact that the test kit, whilst not an extreme emergency needed to be used in a timely manner. Extremely disappointed in the attitude to customer service and I said so and ended the call”

Posted 7 years ago

We do apologise for the tone the call was carried out in but we do have to follow rules that Royal Mail stipulate. we do have situations where the address is wrong and thus we do not get repaid for the initial lose. As this was for a very low valued item we chose to ignore this as the call progressed and just re-send the goods. We apologise for this and hope that you have now received your goods.

Posted 7 years ago

«
1
2
...
4
5
6
7
8
»

Home Health UK is rated 4.7 based on 3,093 reviews