Home Health UK Reviews

4.7 Rating 3,092 Reviews

93 %

of reviewers recommend Home Health UK

Company Reviews

Metrics

Info

4.7

Based on 3,092 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Home Health UK:

Home Health UK is committed to providing the highest quality of simple, reliable drug tests, pregnancy tests and health tests, which can be easily carried out in the home. Our tests available range from allergy tests, blood glucose meter to drug tests and pregnancy tests. Our range of drug tests are suitable for both home testing, professional testing and the workplace testing. There are also various other home testing products, such as, clearblue pregnancy tests, digital ovulation tests, male and female fertility tests and laboratory tests Food Intolerance, DNA Paternity and Hair Drug Analysis.

As well as offering a variety of health tests, Home Health UK also provide hundreds of pages of easy to read health information and advice, with something of interest for everyone. With great prices, secure online ordering and discrete packing.

Visit Website

Phone:

01923711511

Email:

orders@homehealth-uk.com

Location:

Unit A, Greatham Road Industrial Estate, Greatham Road
Bushey
WD23 2NZ

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Home Health UK 5 star review on 3rd September 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have not yet received my order, which was sent on 29/02/2016. António Melo”

Helpful Report

Posted 8 years ago

Hi, We are sorry that your order hasn't arrived yet. As we have stated in our email to you, your order is fully insured and if it fails to arrive by the 27/3 then we will be happy to resend your order again. We are sorry for any inconvenience that this may have caused.

Posted 8 years ago

“I still have not received my order i placed on 18th Feb, and chose the 1st class postage.”

Helpful Report

Posted 8 years ago

“After speaking to customer services on the telephone I was advised to place my order online which I did. I needed the blood glucose kit and strips the next day so paid £6.99 for next working day delivery which should have been today. I checked my Homehealth UK account page and it states the order has completed. I'm not sure if this means it's completed their end or whether its assuming delivery has been made and the order has now completed. I stayed home all day and the courier didn't arrive. There was no card put through my door and I would have known if someone had done so as my dogs always bark when someone is at the front door without even ringing the bell or putting something in the letterbox, and I kept an eye out myself as I needed to go out today to the doctors surgery. Unfortunately I couldnt do so as I was stuck indoors waiting for the delivery to arrive. I don't suppose the monitor will arrive tomorrow, as it's Saturday. I could have got a monitor from the local pharmacy for the same price this order has cost me including the next day delivery fee, and had I known the courier wasn't going to delivery today that's what I would have done. I feel this company needs to issue customers with a tracking number for any items sent via courier so customers can contact the courier direct to find out where their parcel is. I do not know if this company will be open tomorrow as it's the w/end but will try and get in touch with them by phone asap. I have already sent an email to them. I'll update this review if I can if and when the monitor arrives and when I get a refund for the courier fee I paid from Homehealth UK. I won't be needing a courier next day delivery in future, hopefully, and will chose free delivery, let's hope that is more successful than their courier service.”

Helpful Report

Posted 8 years ago

Hi, We are sorry for the issue you had regarding delivery. This is out of our control and we are not made aware if there have been any problems with miss-routing of packages. Completed Status means that we have processed the order and it has been dispatched. We are not linked up to the courier's system. When we send items out by couier we send the courier your email address so that they can keep you informed, on the progress of your delivery. As you are aware the courier fee has been refunded and you should have receved your meter by now. We would be very grateful if you could update your review to state this and re-score the review in respect of the service you have received in dealing with your issue. Once again please accept our apologies. Kind regards Mark Hanson Operations Director.

Posted 8 years ago

“very slow delivery!”

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Posted 8 years ago

“it's not arrived yet”

Helpful Report

Posted 8 years ago

Hi, We are sorry that your item has not arrived. Please contact us and we will be happy to assist you in this matter.

Posted 8 years ago

“Usually spot on but the last delivery was only one tub of strips instead of 6 I have had to leave to go abroad with strips to last me one week only Very disappointed”

Helpful Report

Posted 8 years ago

Dear Customer, We are very sorry that this error has happened. Unfortunately picking and packing issues happen and we do our very best to limit these mistakes. Sometimes though we make mistakes. We are willing to help where we can to resolve this issue for you. Please contact us via your purchase site and we will do all we can to rectify the problem. Once again sorry for the inconvenience caused by this mistake. Kind regards Mark Hanson Home Health UK Ltd

Posted 8 years ago

Home Health UK is rated 4.7 based on 3,092 reviews