Home Health UK Reviews

4.7 Rating 3,086 Reviews
93 %
of reviewers recommend Home Health UK
4.7
Based on 3,086 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Home Health UK Reviews

About Home Health UK:


Home Health UK is committed to providing the highest quality of simple, reliable drug tests, pregnancy tests and health tests, which can be easily carried out in the home. Our tests available range from allergy tests, blood glucose meter to drug tests and pregnancy tests. Our range of drug tests are suitable for both home testing, professional testing and the workplace testing. There are also various other home testing products, such as, clearblue pregnancy tests, digital ovulation tests, male and female fertility tests and laboratory tests Food Intolerance, DNA Paternity and Hair Drug Analysis.

As well as offering a variety of health tests, Home Health UK also provide hundreds of pages of easy to read health information and advice, with something of interest for everyone. With great prices, secure online ordering and discrete packing.

Visit Website

Phone:

01923711511

Email:

orders@homehealth-uk.com

Location:

Unit A, Greatham Road Industrial Estate, Greatham Road
Bushey
WD23 2NZ

Write Your review

Tell us how Home Health UK made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Home Health UK 5 star review on 3rd September 2023
Nicholas Marouski
Home Health UK 5 star review on 14th October 2022
MH Lydia Choo
Home Health UK 5 star review on 8th August 2022
Helen Jennings
Home Health UK 5 star review on 14th September 2021
Harry Dennis
Home Health UK 5 star review on 29th January 2021
Jonny Sanday
Home Health UK 5 star review on 24th October 2016
Anna Horelova
Home Health UK 2 star review on 19th October 2016
Mary Mcguigan
1
Anonymous
Anonymous  // 01/01/2019
Didn't receive my order despite receiving email confirming despatch and quoting a tracking number.
Helpful Report
Posted 3 years ago
Hi, I am very sorry but we had to cancel your order for Aspirin as we unexpectedly ran out of stock. We had a sudden surge in orders and have been unable to source any more stock from anywhere. I really am sorry about this but the pandemic is causing significant increases in demand for all medicines and it is proving impossible to replenish stock. Kind regards, Alex Reynolds
Posted 3 years ago
I am still waiting for my order despatched on 1st April. This is understandable given the current situation with the post. What is not acceptable is trying to advise you of this fact only to be cut off without explanation irrespective of what menu option I choose!
Helpful Report
Posted 3 years ago
Hi, I am very sorry the goods have not arrived yet. I have checked and your order was dispatched on April 1st 2020 so it should arrive soon. Royal Mail are doing their best but please understand that their staff are putting themselves at risk going to work every day to try and deliver people's mail. They have significant staff shortages and an increase in workload, so please be patient and keep us updated. I am also sorry that you could not get through on the phone but we are running a reduced office staff to enable us to comply with social distancing guidelines in an effort to keep our staff safe. As a result we are unable to answer the phones at present but do have several members of staff answering emails from home, so if you do need to contact us further, please email us at info@homehealth-uk.com. I am very sorry about this but the health and safety of our staff must always take priority. Kind regards, Alex Reynolds
Posted 3 years ago
Unable to leave positive comment, due to I’m still waiting for my item. Which was ordered 30th March, all due respect of the current climate. My item is no longer needed.
Helpful Report
Posted 3 years ago
Hi, I am very sorry the goods have not arrived yet. I have checked and your order was dispatched on April 1st 2020 so it should arrive soon. Royal Mail are doing their best but please understand that their staff are putting themselves at risk going to work every day to try and deliver people's mail. They have significant staff shortages and an increase in workload, so please be patient and keep us updated. Kind regards, Alex Reynolds
Posted 3 years ago
I never received the paracetomol tablets. Everything else i ordered arrived ok.
Helpful Report
Posted 3 years ago
Sent my order to the wrong address and then blamed me without checking their system and seeing everything I entered was correct. Was told they’d get back in touch with me, did not and went home for the weekend leaving me without any supply of medicines that I paid for express tracked delivery for. Have so far refused to refund me and are generally deferring all responsibility away from themselves. Disgraceful in this climate, I will be going to the GPhC, NPA and the ICO as there is a clear data breach with a package with all my details being delivered elsewhere and a complete lack of care for patients.
Helpful Report
Posted 4 years ago
Not received items I ordered over 10 days and still waiting.
Helpful Report
Posted 4 years ago
Hi, I have checked and see that you ordered on 17th March 2020 at 7:21 pm, so it has actually been less than 7 days since you ordered. We dispatched the following day so it should really have arrived by now but unfortunately due to the global pandemic, postal delays are inevitable. If the package has still not arrived by the end of the week please let us know. Kind regards, Alex Reynolds
Posted 4 years ago
You cancelled my order due to the crisis
Helpful Report
Posted 4 years ago
Hi, I am very sorry that we had to cancel your recent order. Unfortunately, due to COVID-19, our sales volumes rocketed by 1000% overnight so we ran out of stock. We have been unable to source any more due to a nationwide shortage. Kind regards, Alex Reynolds
Posted 4 years ago
I ordered the Gonorrhea and Hlamydia tests. Your male swabs are dangerously faulty. The cotton end staid 2.5 inches deep inside me when I tried very carefully to pull it out. My first attempt to urinate it out was unsuccessful. If I have any health consequences, we will see each other in court.
Helpful Report
Posted 4 years ago
Dear Zak, Why would you insert it 2.5 inches?! The test instructions clearly state to insert 2-4cm. We would appreciate it if you re-checked the instructions and edited your inaccurate review. Kind regards, Alex Reynolds
Posted 4 years ago
Bought some medications recently - no suggestion on the website that they had a short shelf life, but they turned out to have under 7 months left. Usually this type of product has at least two years shelf life - not just over 6 months. Asked for refund, which was agreed - but only if I returned them at my own expense, which would cost almost as much as the product cost! Not a company I'd ever trust or use again, and I'd advise anybody considering buying from them to think very carefully before doing so. Best work on the basis that you might end up with short-dated goods.
Helpful Report
Posted 4 years ago
Strange to ask for a review when the ite cancelled my order !
Helpful Report
Posted 4 years ago
Dear Susan, I am very sorry that we had to cancel your recent paracetamol order. Unfortunately, due to COVID-19, our sales volumes rocketed by 1000% overnight so we ran out of stock. Kind regards, Alex Reynolds
Posted 4 years ago
STILL waiting for the goods to arrive. Am told they cannot ask the couriers anything until after they decide 2 weeks have passed since it was lost?
Helpful Report
Posted 4 years ago
We are very sorry that your order hasn't arrived yet. Please can you contact us via the website you ordered through so we can deal with this issue quickly for you. Kind regards Home Health UK Ltd
Posted 4 years ago
I didn’t receive my Paracel
Helpful Report
Posted 4 years ago
We are very sorry that you didn't receive your order. Please make sure that you contact us directly so that we can deal with this issue for you.
Posted 4 years ago
I have not received my goods. Where are they ?
Helpful Report
Posted 4 years ago
HI, We are very sorry that your goods haven't arrived yet. Please make sure that you contact us directly so that we can deal with this issue for you quickly.
Posted 4 years ago
I bought a kit to test for low sodium in my urine. Every one showed negative result. I went to the GP who says that you cannot test for low sodium with a urine test!
Helpful Report
Posted 5 years ago
I haven't received my item ,and mj ot getting updatea at all
Helpful Report
Posted 5 years ago
We are very sorry that your has not arrived. Please make sure that you contact us directly so we can look into this for you and try to resolve the issue. Kind regards Mark Hanson
Posted 5 years ago
Incorrect item sent, delay in response, issues with sending the correct item out and a delay in doing so, no apology. Only plus side was a quick refund!
Helpful Report
Posted 5 years ago
I ordered my item over 2 weeks ago and still haven’t received it , this item was very important and has caused a lot of problems as I didn’t not receive it , £12 has gone to waste and I’m so upset ! Would never order from this site ever again
Helpful Report
Posted 5 years ago
hello i very disappointed as the item i ordered has not arrived and im still waiting... i also paied for express delivery....
Helpful Report
Posted 5 years ago
Ordered water test kit. Paid via PayPal. Item never arrived
Helpful Report
Posted 5 years ago
Didn’t receive the order
Helpful Report
Posted 5 years ago
Hi, We are very sorry that you have not received your order yet. Please make sure that you have contacted us via the website you purchased from where we will deal with your complaint . Kind regards Mark Hanson
Posted 5 years ago
Home Health UK is rated 4.7 based on 3,086 reviews